NAHQ CPHQ Practice Exam

An organization's data demonstrate an increase in the number of patient falls. A healthcare quality professional should recommend

1. Convening a focus group of medical staff to discuss fall risks

2. Increasing staffing on weekends and nights

3. Revising the fall-risk assessment tool

4. Sharing the data with the staff to provide feedback

The correct answer is: Convening a focus group of medical staff to discuss fall risks

Convening a focus group of medical staff to discuss fall risks would be the most appropriate recommendation in this scenario. By involving the medical staff in a focused discussion about the increase in patient falls, the organization can gather insights and perspectives from those directly involved in patient care. This collaborative approach can help identify potential root causes of the issue, brainstorm solutions, and develop an action plan to address and prevent further patient falls. This strategy promotes a team-based approach to improving patient safety and quality of care. While increasing staffing on weekends and nights, revising the fall-risk assessment tool, and sharing the data with the staff to provide feedback are important strategies in healthcare quality improvement, convening a focus group of medical staff to discuss fall risks would be the most effective initial step given the situation described in the question.