NAHQ CPHQ Practice Exam

In a performance improvement training program, the most likely cause for a lack of improvement is if employees practice what they are trained to do. This scenario suggests that even though employees are receiving training, they might not be implementing the newly learned practices or behaviors in their actual work. This lack of application can result in inadequate improvement outcomes despite the training efforts.

Options B, C, and D are less likely to be the primary cause of the lack of improvement. While a facilitator not preparing agenda materials, organizational systems inhibiting changes, or staff members perceiving the program as too long could potentially impact the training program, they are not as directly linked to the lack of improvement as the employees' failure to practice what they were trained to do.