NAHQ CPHQ Practice Exam

Meaningful quality process measures must be both relevant and valid. Relevance ensures that the measures are directly related to the quality of care or service being provided, making them valuable in reflecting the effectiveness of the process. Validity is crucial as it confirms that the measures are measuring what they are intended to measure accurately. Valid measures provide trustworthy data to support decision-making. Therefore, choosing option C is the correct answer as it highlights the importance of both relevance and validity in quality process measures.