NAHQ CPHQ Practice Exam

A root cause analysis (RCA) is primarily used in healthcare to identify the fundamental underlying causes of issues or problems that negatively impact patient care or safety. By focusing on discovering the source of a problem rather than just treating its symptoms, RCA helps organizations implement effective solutions to prevent recurrence.

This process often involves gathering data, mapping out the sequence of events leading to an incident, and analyzing factors that contributed to adverse outcomes. The ultimate goal of an RCA is to enhance patient safety, quality of care, and operational efficiencies within healthcare systems. Addressing the root causes of issues not only improves patient outcomes but also fosters a culture of continuous improvement and learning within healthcare organizations.