NAHQ CPHQ Practice Exam

Hospital A has recently merged with Hospital B. After 6 months, it is noted that Hospital A has successfully transitioned their staff to new organizational values, while Hospital B still struggles. Hospital A's success can best be attributed to

1. acceptance of the new mission and vision statements

2. integrating technology and databases

3. requiring adoption of new values by all staff

4. support of both hospitals' mission statements

The correct answer is: acceptance of the new mission and vision statements

Hospitals A and B underwent a merger and transition process, where it took Hospital A only 6 months to fully integrate their staff to new organizational values, while Hospital B is still facing struggles. This success can be accredited to the staff's acceptance of the new mission and vision statements, as they are the foundation of the hospital's practiced values and beliefs. Options B and D may have played a role, but they are not the main contributing factor to Hospital A's success. Option C may also play a part, but without the initial acceptance and understanding of the new values, it may be difficult for staff to fully adopt them.