NAHQ CPHQ Practice Exam

Patient safety in a healthcare organization is effectively promoted through

1. Performance appraisals and overtime payment

2. Open communication and reliable systems

3. Error reporting encouragement and staff education

4. Regular monitoring of safety goals

The correct answer is: Performance appraisals and overtime payment

The correct answer is B. Open communication and reliable systems are essential components for promoting patient safety in a healthcare organization. Open communication ensures that all members of the healthcare team can effectively communicate with each other about patient care, potential risks, and any issues that may arise. Reliable systems help to standardize processes and ensure that practices are consistent and safe for patients. By having open communication and reliable systems in place, healthcare organizations can work together to identify and address potential safety concerns, ultimately leading to better patient outcomes. Performance appraisals and overtime payment (Option A) may be important for employee motivation and satisfaction, but they do not directly promote patient safety. Error reporting encouragement and staff education (Option C) are important aspects of a patient safety program, but they are not the only factors necessary for effectively promoting patient safety. Regular monitoring of safety goals (Option D) is also important, but it is not as fundamental as having open communication and reliable systems in place.