NAHQ CPHQ Practice Exam

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Quality improvement team progress is best evaluated by which of the following?

PDCA process
nominal group technique
senior leadership
team leader

The correct answer is: PDCA process

The correct answer is A. PDCA process. The Plan-Do-Check-Act (PDCA) process is a systematic method for quality improvement that involves planning a change, implementing the plan, evaluating the results, and making necessary adjustments. By using the PDCA process, a quality improvement team can continually assess its progress, identify areas for improvement, and make changes as needed to achieve the desired outcomes. This method allows for a structured and iterative approach to evaluating and improving processes, making it the best choice for evaluating the progress of a quality improvement team. The other options are not the best choices for evaluating the progress of a quality improvement team. The nominal group technique is a method for generating ideas and reaching consensus in a group setting, but it is not specifically designed for evaluating progress. While senior leadership and the team leader play important roles in supporting and guiding the quality improvement team, they are not the best methods for evaluating progress and ensuring that the team is on track to meet its goals.