NAHQ CPHQ Practice Exam

What is the initial step in assessing a performance improvement team that performs poorly?

1. Evaluating the team members' skills

2. Reviewing the frequency of meetings

3. Adjusting the team's objectives

4. Assessing the composition of the team

The correct answer is: Evaluating the team members' skills

The correct answer is evaluating the team members' skills. When a performance improvement team is not performing well, the initial step in assessing the situation is to evaluate the skills of the team members. It is essential to determine if the team members have the necessary knowledge and abilities to fulfill their roles effectively. By identifying any skill gaps, appropriate training or support can be provided to help improve the team's performance. Reviewing the frequency of meetings, adjusting the team's objectives, and assessing the composition of the team are important steps in improving team performance but evaluating the team members' skills is the crucial first step to address any underlying issues.