NAHQ CPHQ Practice Exam

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Which of the following is NOT an example of benchmarking data used in establishing standards of care?

  1. Effective communication style

  2. Evidence-based guidelines

  3. Generic screens

  4. Pre-established criteria

The correct answer is: Effective communication style

Benchmarking data used in establishing standards of care generally involves evidence-based guidelines, generic screens, and pre-established criteria. Effective communication style, while crucial in delivering quality care, is not typically considered benchmarking data in the context of establishing standards of care. Effective communication is vital for ensuring patient safety and satisfaction but is not a direct measure or guideline for clinical care standards.

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