NAHQ CPHQ Practice Exam

Which of the following is the most appropriate question to ask when reviewing an organization's performance improvement (PI) plan?

1. Are there sufficient organizational resources to support the PI plan?

2. Does the PI plan include statistical methods for monitoring change?

3. Has the organization been successful in communicating the intent and message of the PI plan to employees?

4. Is the PI plan consistent with the organization's mission and strategic priorities?

The correct answer is: Are there sufficient organizational resources to support the PI plan?

When reviewing an organization's performance improvement (PI) plan, it is crucial to ensure that there are sufficient organizational resources to support the plan effectively. Without adequate resources, implementing or sustaining the PI initiatives may become challenging or even impossible. This question aims to address the practical feasibility and support for the plan, which is essential for successful performance improvement efforts. Option B, focusing on statistical methods for monitoring change, is also important for assessing the effectiveness of the PI plan. However, without sufficient resources to support the plan, the monitoring efforts may be compromised. Option C deals with communication, which is valuable for engaging employees in the PI efforts but may not directly assess the feasibility of the plan in terms of resources. Option D is relevant in ensuring alignment between the PI plan and the organization's mission and strategic priorities but does not directly address the practical aspect of resource availability.